Frequently Asked Questions
ShipRush for SQL Databases
Q: What is needed to use ShipRush SQL?
A: You will need a database that can be accessed by SQL queries, someone to write the SQL queries (example scripts are available in the product documentation), ShipRush installed on your PC (ShipRush must have a SQL license, or you can develop using the demo), and a few hours to put it all together.
Q: What sample scripts are available?
A: ShipRush product documentation includes example scripts for Microsoft Access, SQL Server, Microsoft Dynamics GP, among others. New example scripts are added regularly.
Q: Can I use ShipRush SQL for batch shipping?
A: ShipRush SQL is not for batch shipping. Shipping requires clicking the ShipRush interface for each shipment.
Database-driven batch shipping can be handled using ShipRush Server, or by using the ShipRush SDK.
Q: I have a discount and/or contract with FedEx. Will I get my discounted rates if I use ShipRush to ship?
A: Yes! You will get your discounts when you use ShipRush.
Q: Hey, what is that 'surcharge' in ShipRush? Am i being charged more?
A: No, you are not being charged more. Shipments made with ShipRush cost the same as the same shipment procedded at fedex.com and other places. The amount FedEX charges is made of two parts: The 'base' shipping charge + surcharges. Surcharges include Fuel Surcharges, and optional services (like signature srevices, COD fees and other options). Remember that signature service is free when shipping to businesses, but is extra cost when shipping to residences. For details on FedEX charges, please refer to the FedEX Service Guide
Q: Can I ship via FedEx Ground® with ShipRush?
A: Yes.
Q: Can I use my FedEx supplied label printer with ShipRush?
A: Yes.
Q: Can FedEx shippers ship internationally with ShipRush?
A: Yes. ShipRush for FedEx lets you ship to all countries served by FedEx. Note that at this time, ShipRush is for USA origination only.
Q: Can FedEx shippers ship multi-parcel shipments with ShipRush?
A: Yes.
Q: Can I ship via FedEx return services (aka call tags) with ShipRush?
A: Yes.